Logimax Technologies - Provider of PLM Solution with an Enhanced Customer Service

CIO Vendor The demand for faster time to market across the globe is perhaps the major driving force behind the widespread implementation of PLM across industry vertical. However, faster time to market is not the only advantage of PLM. Businesses have reported an enhanced product quality, scope for innovation, increased productivity as well as better management of cost-control with increased revenue. However, despite many advantages, the market is not free from challenges. Among these challenges, customer satisfaction and customer service forms a major area of concern for this growing industry. Providing customised solutions according to the needs of the clients, is still an arduous task.

Vigorously engaged towards the satisfaction of the aforementioned challenge is Logimax Technologies (P) Ltd., a global software consulting and product development firm. The company concentrates heavily on providing its PLM solution across small and medium businesses, discrete and process based production industry with special emphasis on the fashion and the jewellery manufacturing vertical. Addressing the issue of customer service Raguram Gopalswamy, Director of Logimax Technologies says, “The customer is the master to explain what he needs. When you are creating your lead on how the product should be, the customer demands have to be clearly captured. Our solutions are capable of fully capturing all the details of the customer with the customer who is going to use the product”.
Logimax Technologies has been actively providing various business solutions with the aim of redefining businesses by streamlining processes thereby making businesses efficient and setting them on the path to success. Logimax’s PLM software has the capability to manage all business operations from customer order booking to dispatch of finished goods. The software has been designed and developed to handle design based documents. It has the ability to construct and produce the bill of the resources with the required information to digitalize the data and handle inventory, stocks, and invoice and various other elements of the product.

Apart from the PLM platform, Logimax also offers business solutions that ensure smooth flow of business processes and mobile applications. They hold expertise in the Bullion trading. They have developed a number of outstanding business solutions for traders in this segment called the Winbull product line. Winbull Pro is a risk management system and bullion trading platform. Winbull Trade is a trading platform in physical bullion. Winbull Enterprise is integrated between Winbull Pro and Winbull Trade. There are other solutions apart from these. They also help clients develop mobile applications for over different platforms giving them the edge over the digital platform.

What sets Logimax Technologies apart from other players in this segment is emphasis on delivering an enhanced customer service. Their business solutions are driven by concepts and are aimed at performance across the various stages of product development which help clients to overcome hindrances that decelerates their growth. Enjoying great demand among small business enterprises in the market and with expansion to Singapore and securing projects in Dubai and USA, Logimax Technologies doesn’t seem to be slowing down.